SES is streamlining customer support and services by forming a global services delivery team under the leadership of a Chief Services Officer (CSO). John Baughn, formerly executive vice president global services at SES Networks, is appointed to this newly created position.

SES said this move underscores the company’s commitment to place customers at the heart of its business and deliver exceptional customer experience following the successful implementation of two market-facing business units in 2017, SES Video and SES Networks.

 Chainey-panasonic.jpgPanasonic Avionics Corporation (Panasonic Avionics) has appointed Kimberly Chainey as its General Counsel. Chainey is a legal leader and corporate generalist with over 15 years experience advising senior executives of Fortune 500 companies, venture businesses and government entities. 

 kerrest.jpgIntelsat announced today that its Chief Financial Officer, Jacques Kerrest, plans to retire. Intelsat said he will continue in his role through the spring until a successor is appointed to ensure a smooth transition of duties.

Avanti Communications Group announced today the appointment of sales and customer services executive, Libby Barr, as Chief Operating Officer, Customer. Barr will also sit on Avanti’s Executive Committee, effective immediately.

In a newly created role, Barr will report to Group CEO, Kyle Whitehill, and will be responsible for managing the execution of Avanti’s end-to-end customer relationship. She will oversee global Sales, Wholesale, Product Management, Marketing and Commercial.