Survey Provides Insights on User Behavior Across Streaming Devices

Toronto, Canada, June 10, 2013-- QuickPlay Mediatoday revealed the results of a survey focused on mobile TV and video viewing habits as well as ad tolerance in the United States, Canada and the United Kingdom. The survey results reveal insights about ad tolerance across streaming devices, the popularity of Live TV, video on demand (VOD) and the factors that motivate users to pay for premium services.

U.S. Consumers are More Tolerant of Streaming Video Ads

40 percent or more of consumers across all three countries reported that they don’t pay attention to ads while watching content on their devices or don’t find ads irritable. Viewers in the U.S. (62 percent) however, are less likely to get irritated when it comes to seeing the video ads on their devices compared to Canada (40 percent) and the U.K. (49 percent). 20 percent or more of consumers across all three countries, are willing to pay $5-$7 per month for advertising-free access to streaming premium video content (TV shows, movies, events, etc.).

Consumers across all three geographies still feel that most mobile ads are highly irrelevant and not specific to their interests. U.S. consumers felt that only 29 percent of the ads they viewed were somewhat relevant to them, while U.K. and Canadian consumers said only 25 percent and 12 percent, respectively, were relevant.

In addition, about a quarter of smartphone and tablet users are more likely to react to a video ad on a smartphone or tablet than on television with this share being slightly higher in the U.S. (30 percent) compared to the U.K. (25 percent) and Canada (24 percent).

VOD Wins Tablet Viewers in North America, But Tablet and Smartphone Viewers Prefer Live TV Overseas

Roughly equal number of North Americans reported using smartphones to watch VOD and live TV (21 and 22 percent respectively in the U.S., and 11 and 10 percent in Canada). In the U.K., however, only 9 percent of consumers reported watching VOD on their smartphones, while 20 percent reported watching live TV.

The story on tablets is different, with more North American consumers watching VOD (23 percent in the U.S. and 21 percent in Canada) compared to live TV (18 percent in the U.S. and 11 percent in Canada). Among U.K. tablet viewers approximately equal audiences watch live TV and VOD (18 percent and 15 percent, respectively).

In terms of content, about 85 percent of viewers in North America use VOD to watch TV shows and the same percentage watch movies on VOD, while U.K. viewers prefer TV shows for VOD (91 percent), versus movies (60 percent) on their devices.

Sporting events and news are the two content types that viewers prefer to watch live across all three countries. More than 80% of consumers prefer to watch these types of programs live. Among these respondents, over 40% in the UK and US watch sporting events live on second screens (desktops, laptops, tablets and smartphones). This share was slightly lower in Canada, at just over 30%.

Consumers are Willing to Pay for Better Quality and Content

Premium video content – selection of more TV channels, theatrical releases and free advertising – is a driving factor motivating increased device usage, with 50 percent of consumers or more in each country citing a willingness to pay for each of these features.

When asked about which features would increase device usage, at least two-thirds of respondents across all three countries indicated reduced costs, better programming quality and increased content choice.

“As more options for watching premium video content emerge for consumers, their particular preferences when it comes to multiscreen video viewing are also coming into focus,” said Wayne Purboo, president and CEO, QuickPlay Media. “Consumers are looking for more content, Based on these results, consumer sentiments are coming through loud and clear: more and better selection of content delivered with minimal disruption. Service providers must factor in not only the right content but also ensure they have the right service platform to deliver HD quality multiscreen packages without compromising on quality of experience.”

For full details on the survey results, please visit www.quickplay.com/2013-survey.