New WTA Report, “How to Profit from Customers’ Digital Transformation,” Explores the Benefits and Challenges of a Transforming Teleport Industry

New York City, NY – November 11, 2021–The World Teleport Association (WTA) today released How to Profit from Customers’ Digital Transformation, a new research report that explores the status of digital transformation in the industry and the benefits and challenges it presents.

“Eighty percent of companies surveyed by the World Economic Forum expect digital to disrupt their industry,” said executive director Robert Bell. “But less than half think they are ready for it. That’s why 40% of all tech spending is going toward digital transformation. In this report, we look at how teleport operators are transforming their own operations and responding to customer demand for the same.”

WTA members can access the report by signing into their accounts on the WTA website. The report is free for WTA Members and available for purchase by others. Members may directly download the report by following this link.

Slowly but surely, digital transformation is taking hold among satellite ground segment operators. Encouraged in some cases by customers and technology providers, but driven largely by the march of technology itself, the sector is adopting the digital tools that enable the efficiencies and process improvements necessary to stay competitive in an increasingly diverse and dynamic connectivity marketplace. But change does not always come easy, especially for a relatively mature industry—one often wedded to older technologies—that traditionally has viewed itself as a world unto itself. “As of today, digital transformation is still in early days,” one technology provider said. “There are plenty of groups doing analysis and evaluations to determine whether this new form of transporting signals will be commercially viable, secure and affordable.
n this report, based on input from 14 subject-matter experts representing satellite ground segment operators and technology providers, WTA examines:

  • The status of digital transformation in the industry
  • The opportunities and challenges associated with digital transformation
  • Some of the benefits realized to date
  • What the future might hold

Since 1985, the World Teleport Association ( www.worldteleport.org) has focused on improving the business of satellite communications from the ground up. At the core of its membership are the world's most innovative operators of teleports, from independents to multinationals, niche service providers to global carriers. WTA is dedicated to advocating for the interests of teleport operators in the global telecommunications market and promoting excellence in teleport business practice, technology and operations.