London, UK, January 26, 2016–Pay-TV operators can no longer simply rely on the strength of their content offering to maintain subscriber loyalty but must raise their customer relationship management game to gain ground in an increasingly competitive marketplace, newglobal research from subscription, billing and CRM specialist Paywizardshows. The survey of more than 6,200 consumers reveals 24% have cancelled a digital pay-TV service in the previous 12 months because of poor customer experience, while 84% say they would terminate a relationship with a TV provider if service and support were lacking and the company seemed out of touch with their needs.
Oyster Bay, New York, January 20, 2017--Service providers are decreasing marketing on their cable, satellite, and IPTV products that offer managed quality of service in favor of new products that use over the top (OTT) technologies to compete with Amazon and Netflix. With OTT competition significantly increasing in mature pay-TV markets, ABI Research forecasts that live linear OTT video services will grow to approximately $7 billion dollars of worldwide revenue by 2021, from a little more than $1 billion in 2016.
Dallas, Tex., January 18, 2017--New cord-cutter consumer research from Parks Associates shows the percentage of U.S. broadband households that use only antennas to receive TV has steadily increased since 2013 to reach 15%. 360 View: Entertainment Services in U.S. Broadband Households reveals this increase coincides with a drop in pay-TV subscriptions and an increase in Internet-only video subscriptions.
Cambridge, Mass., January 10, 2017-NSR’s High-Altitude Platforms (HAPs) report, released today, highlights opportunities for growth via current and new airships, balloons, and pseudo-satellites will reach over $2B in cumulative revenue over the next decade. NSR’s industry-first HAPS report forecasts a 44% increase in HAPs units and an 85% increase in associated revenue over the coming ten years. Diverse applications such as communications, remote sensing, surveillance, navigation, scientific research, and technology testing, as well as new apps, such as adventure tourism, will emerge as key HAPs market drivers.
New York City, NY, January 6, 2017–The World Teleport Association (WTA) today published its annual rankings for the Top Teleport Operators of 2016. The annual rankings of companies by revenue and revenue growth are compiled by surveying teleport operators around the world as well as referencing the published results of publicly-held companies.
New York City, January 5, 2017–The World Teleport Association (WTA) today released Reducing the Energy Load, a new research report on the design, engineering and technology strategies that teleport operators are taking to reduce their energy consumption and which approaches are delivering the biggest impact for the money invested.
Amman, Jordan, January 4, 2017--By end of the first quarter 2016, mobile operators in nineteen Arab countries had 414.736 million cellular lines, up from 414.544 million by yearend 2015; a growth of 0.05%. A new report from Arab Advisors Group analyzes and ranks cellular operators in the Arab World. Two of the cellular operators in Egypt; Vodafone and Orange were the largest Arab cellular operators in terms of subscriptions by end of March 2016.
Hampshire, UK, December 13, 2016--New data from Juniper Research has found that the number of connected IoT (Internet of Things) devices, sensors and actuators will reach over 46 billion in 2021. This 200% increase, from 2016, will be driven in large part by a reduction in the unit costs of hardware. Juniper forecasts that it will average close to the ‘magic’ $1 throughout the period.
Cambridge, Mass., December 12, 2016–NSR’s newly released Land-Mobile via Satellite, 4th Edition (LMvS4) report projects cumulative revenue will top $18.1 billion during the 2015-2025 period. The market is highly dependent on new products and timely launch of higher bandwidth satellites, which leverage increased bandwidth demand brought about by use of personal electronic devices in the field. The recent Iridium NEXT launch delays just adds to a growing list of ‘bad’ news that puts a damper on industry expectations.
London, UK, December 12, 2016--The number of SVOD [subscription video on demand] homes is forecast to reach 428 million across 200 countries by 2021, up from 177 million in 2015 and an expected 248 million by end-2016. The total will grow by 70 million in 2016 alone, according to the Global SVOD Forecasts report.